It makes me uncomfortable

Let’s imagine a scenario. Someone comes to a representative of a group X and tells him, all of a sudden: “Something that X does makes me uncomfortable.” For instance, someone comes to a Chabad shliach and tells him: “The fact that in Chabad Houses rabbis quote the Rebbe all the time makes me uncomfortable.” Or, someone comes to a biologist and says: “The fact that in biology labs scientists kill animals all the time makes me uncomfortable.”

Now, this is not done with malice, in a rude form, or anything like that. That’s not what bothers me. I am just slightly confused: what is this person's purpose in sharing his feelings? It’s not like he is answering a question, for instance, “Why do you never come to Chabad shulls?” It’s not like he made a statement about something specific that he things is wrong that one could address. (“Killing animals is wrong, because...”) He just shared his feelings. What is one supposed to do with that? Hold his hand? Do a psychoanalysis session looking into his past for the reasons of this feeling? Prescribe a medication?

I know. He is he looking for a discount for the next time he visits a Chabad House (or a biology lab). No?

Should I, perhaps, present the problem in such a way that will make all his worries go away?

Ah. That’s what it is. So, he wants us to play a game of the “shrink’s office”. After I, perhaps, alleviate his problems, he will in turn alleviate mine: “The fact that some strings on your tzitzis are blue makes me uncomfortable.”